This Privacy Policy describes how Cloud Racing we collects, uses, and protects your personal information when you visit our website, use our services, or participate in races on our platform. Please read this policy carefully to understand how we handle your data.
1. Information We Collect
- Registration Information: When you create an account, we collect your name, email address, and other registration details.
- Race Data: We collect data related to races you participate in, including race information, waypoints, GPS tracking, and leaderboard details.
- Communication Data: We may collect data related to your communication with us, such as support inquiries and feedback.
- Device Information: We may collect information about your device, including the type of device, operating system, and browser.
- Background Tracking: The Cloud Racing app may run in the background to track and collect geolocation data during races. This data includes your device’s location, speed, and other relevant information necessary for race progress tracking. **This app utilizes background services specifically designed to collect continuous race coordinates when a race is initiated, aiding in the determination of race statistics. **
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To provide you with our racing platform and related services, including tracking your race progress and displaying leaderboard information.
- Communication: To communicate with you about your account, races, updates, and support.
- Improvement: To improve our website and services based on user feedback and usage patterns.
3. Data Security
We take data security seriously and employ reasonable security measures to protect your information. However, please note that no online platform can guarantee 100% security.
4. Data Sharing
We may share your data with the following parties:
- Authorized Service Providers: We may share data with third-party service providers who assist us in delivering our services.
- Legal Compliance: We may share data in response to a legal request or to comply with applicable laws.
5. Cookies and Analytics
We use cookies and analytics tools to collect data about your website usage. This helps us understand user behaviour and improve our services.
6. Your Choices
You have certain rights regarding your data, including the right to access, update, and delete your information. You can manage your preferences through your account settings.
7. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
8. User account deletion steps
- Navigate to the Profile page.
- Click on Edit Profile.
Look for the option to Delete Account and click on it. - An OTP (One-Time Password) will be sent to your registered email.
- Enter the received OTP in the provided field.
- Confirm the deletion of the account.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at info@clouracing.com.